FAQ

Help you better understand SpyX phone tracker.

Questions about the product.

Product FAQS

Purchase-related questions.

Purchase-related

Question about account settings.

Account & Setting

Q1

How does SpyX work?

SpyX is a popular mobile phone monitoring software.


SpyX collects data from the cloud drive of the target mobile phone, including location, SMS, call logs and so on, and then transfers the data to your mobile phone.


SpyX offers a free demo and the whole process is completely untraceable, safe and secure. Afterwards, if you have any problems during the process, SpyX has 24/7 customer service.
Q2

What is SpyX?

According to many users feedback, SpyX is the best mobile phone monitoring software. You can check out the fully functionality of SpyX in the free demo . SpyX works in stealth mode to track all the data of the target mobile phone. And only you have the right to view the activities of the target mobile phone.


All you need to do is sign up for a free account by email on their official website. Then follow the instructions on the page to complete the bundle and start tracking.
Q3

Is SpyX legal?

SpyX has been approved by several trusted organisations and is a fully legal parental control tool.


If you have any questions about using our software, please read our Terms of Use and get legal advice. You can also view our legal policy by clicking here.

Q4

Is SpyX real?

The number of SpyX users is now steadily increasing due to its excellent monitoring features and 24/7 after-sales service.


SpyX offers a free demo page where you can see real-time data from the target mobile phone.

Q5

Is SpyX safe?

SpyX has a good reputation as the safest mobile phone monitoring software.


We have a clear privacy policy statement. And we use strong encryption technology to protect the transmission and storage security of user data. Protect your personal information from unauthorised access and leakage.

Q6

What can I monitor?

SpyX as the top mobile phone tracker. After logging in to your SpyX account, you can not only browse call logs, photos and videos, and location information of the tracked person's mobile phone, but also view deleted text messages and chats sent in any social media apps (Messenger, Snapchat, Instagram, WhatsApp, etc.).


You can view our free demo which shows most of the features of SpyX.


You can click on the product features page to see a detailed description of each feature. For any other needs and questions, please feel free to contact us at [email protected].

Q7

Does SpyX work in different countries?

Of course! Our customers are from all around the world. As long as you have a device with internet connectivity, you can smoothly utilize our services everywhere. You can monitor the mobile phone of the tracked person even if you're not in the same country.
Q8

Is my kid's phone compatible?

SpyX is compatible with any Android device (Samsung, Huawei, Xiaomi, LG, Motorola, etc.) and iPhone. SpyX is available for different versions of Android and Apple.


We have detailed manuals for both iPhone and Android devices, and once you're successfully tethered to your child's phone, you'll be able to track various types of data on your dashboard.

Q9

Can I get real-time data?

SpyX tracks data in real time, so you can see the latest online activities on your target phone and get the most up-to-date information possible.You can not only monitor the real-time location of your target users but also spy on their dynamic real-time chats.
Q10

Do I have to install app on the target device?

No, you don't need to install apps on the target device. The data collection and transfer process is based on cloud technology, requiring no extra app on the target phone. Our monitoring solution is completely hidden and untraceable.
Q11

Do I need physical access to the target phone?

It depends. You need to have the iCloud/Google account, password, and verification code of the target device. If the same iCloud/Google account has been signed in on other devices before, you can use those devices to complete the verification steps. Access to the target phone is not always necessary.
Q12

Can I spy on a phone with just the number?

No, you can't. If a mobile tracking app claims to be able to monitor it with a phone number, the product is overstating its capabilities. If you know how phone tracking works, you know that you can't track all the data on a phone with just one phone number.
Q13

What makes SpyX the best spy app?

SpyX tops the list for its ease of use, powerful tracking features, affordable pricing and 24/7 customer service.


SpyX is the only online mobile phone tracker that does not require an application to be installed. Other spy apps require additional apps to be installed on the target phone, which are easily detected and removed.


With SpyX mobile phone tracker, you can view chats on WhatsApp, Snapchat, Skype, Instagram, Kik and other social media. You can also track GPS locations, photos and emails.

Q14

What is SpyX's customer service like?

SpyX has an experienced customer service team that is always ready to help and support users.


No matter what problem or question you have, we will respond quickly and do our best to resolve it.


You can contact our customer service team via email, live chat or phone and we will do our best to ensure that you are satisfied with the service and support you receive while using SpyX phone tracker.

Q15

How to remove SpyX?

Because SpyX is a completely invisible mobile phone tracker, it is difficult to be detected and removed by the monitor. If you encounter any problems during the uninstallation process, you can always contact SpyX's customer service team for assistance.

Need more help?

If you have any questions that weren't answered here, feel free to explore our other resources. If you still need help, you can reach out to our 24/7 customer service in the bottom right corner or send us an email. We're here to assist you and value your feedback.
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Disclaimer: SPYX'S SOFTWARE INTENDED FOR LEGAL USE ONLY. You are required to notify users of the device that they are being monitored. Failure to do so is likely to result .....