How to fix an iPhone with a black screen that still works

If your iPhone screen is black but the device still works (you can hear sounds or feel vibrations), here are some potential solutions and considerations:

Possible causes

1. Hardware Issue: The issue might be related to the hardware, such as a loose or damaged display connector or a faulty screen.
2. Software Glitch: The problem could be due to a software glitch, especially if it occurred after a recent update.

Solutions to try

1. Charge your iPhone
2. Force Restart: Temporary fix.
3. Update iOS: Ensure your device is running the latest software.
4. Restore via iTunes: Back up and restore your iPhone to rule out software issues.
5. Inspect for Damage: Check for physical damage.
6. Seek Professional Help: Contact Apple Support if the issue persists.

1. Charge your iPhone

Ensure your iPhone has enough battery power:

• Plug your iPhone into a charger and let it charge for at least an hour.
• Check if the screen turns on during charging.

2. Force restart your iPhone

A force restart can often resolve screen issues. The method varies by model:

iPhone 8 or later:

• Quickly press and release the Volume Up button.
• Quickly press and release the Volume Down button.
• Press and hold the Side button until you see the Apple logo.

iPhone 7 or 7 Plus:

• Press and hold both the Side (or Top) and Volume Down buttons until you see the Apple logo.

iPhone 6s or earlier:

• Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.

3. Update iOS

Ensure your iPhone is running the latest version of iOS, as updates often include fixes for bugs and glitches.

4. Check for physical damage

Inspect your iPhone for any signs of physical damage or liquid exposure, as these could cause screen issues.

5. Connect to iTunes

Backup: Connect your iPhone to a computer and back it up using iTunes or Finder.

Restore: After backing up, you can restore your iPhone. This can help if the issue is software-related:

1. Connect your iPhone to the computer.
2. Open iTunes (or Finder on macOS Catalina and later).
3. Select your iPhone and click on “Restore iPhone.”

6. Contact Apple Support

If the above steps do not resolve the issue, contact Apple Support or visit an Apple Store for professional assistance. There may be a hardware issue that requires repair.

Given the nature of your problem and the temporary fix provided by a hard reset, it’s possible that it’s a hardware issue related to the display. A visit to an Apple Store or authorized repair center might be necessary.