AirPods case not charge: How to fix it & essential tips

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Eric Watts

Table of content

Dealing with AirPods headphones that won't charge can be frustrating, especially when you're ready to enjoy your favorite music or take an important call. Whether it's a faulty cable, a dirty charging port, or a more complicated issue, you'll get the solution in this guide! Let's dive into the steps to fix the issue of the AirPods case not charging.

 

1. Check the Charging Cable and Adapter

 

Ensure that the charging cable and adapter you're using are in good working condition. Try using a different cable and adapter to rule out any issues with them.

 

2. Clean the Charging Port and Case

 

Use a soft, dry brush or a clean, dry cloth to gently clean the charging port on your AirPods case and the connectors. Dust and debris can sometimes prevent a proper connection.

 

3. Reset Your AirPods

 

  1. Place your AirPods in the case and close the lid.
  2. Wait for about 30 seconds, then open the lid.
  3. Go to the Settings on your iPhone, tap Bluetooth, and forget your AirPods.
  4. Close the lid, wait for 15 seconds, then open the lid again.
  5. Press and hold the setup button on the back of the case until the status light flashes amber, then white.
  6. Reconnect your AirPods to your iPhone.

 

4. Check the Battery Status

 

When connected to your iPhone, open the lid of the case and bring it close to your iPhone. A pop-up should appear, showing the battery status of your AirPods and case. If the case shows 0% despite being plugged in, proceed to the next steps.

 

5. Try a Different Power Source

 

If you've been charging via a computer, try charging from a different power source, such as a direct wall outlet. Ensure the outlet is working by plugging in another device.

 

6. Force Restart Your iPhone

 

Sometimes, a software glitch on your iPhone can cause connectivity issues with the AirPods. Try force restarting your iPhone to see if this resolves the issue.

 

7. Update Firmware

 

Ensure that your AirPods firmware is up to date. Place your AirPods in the case, connect to a power source, and place them near your iPhone with Bluetooth enabled. This should automatically update the firmware if an update is available.

 

8. Check for Damage

 

Inspect the charging case and the charging port for any visible signs of damage. If you notice any physical damage, you might need to contact Apple Support.

 

9. Contact Apple Support

 

If none of the above steps work, it may be a hardware issue that requires professional assistance. Contact Apple Support or visit an Apple Store or authorized service provider for further diagnosis and potential repair or replacement.

 

By following these steps, you should be able to determine whether the issue is with your charging equipment, the AirPods case, or a software glitch. If the problem persists, seeking help from Apple Support is your best bet.

 

Essential tips to maintain your AirPods case

 

There are some essential maintenance tips. By following these tips, you can keep your AirPods and their charging case in excellent condition, ensuring they are always ready for use when you need them.

 

  • Use Genuine Accessories: Stick to original Apple charging cables and adapters.
  • Keep the Charging Port Clean: Regularly clean with a soft brush or dry cloth.
  • Avoid Moisture: Keep the port and interior dry to prevent damage.
  • Avoid Extreme Temperatures: Keep away from high or low temperatures.
  • Update Firmware: Keep firmware up to date via your iPhone.
  • Monitor Battery Health: Regularly check battery status on your iPhone.
  • Reset If Needed: Reset your AirPods if persistent issues occur.
  • Charge Regularly: Avoid letting the battery drain completely.
  • Inspect for Damage: Check for and replace any damaged components.
  • Store Properly: Store AirPods in the case with the lid closed.

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